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HOW WE ROLL

RESERVATIONS


To reserve a class you will need to create an account with RIDE CYCLE STUDIO, once you are set up pick your class from the schedule tab and book it.

Our RIDE CYCLE STUDIO APP is available through GOOGLE PLAY RIDE CYCLE STUDIO APP-GOOGLE PLAY and the APP STORE RIDE CYCLE APP-APPLE STORE.


PURCHASE A SERIES

You can either sign up for a username and password and purchase a series online, or if you already have a username and password, login to purchase a series and reserve your visits.

RIDE CYCLE STUDIO accepts Visa, Mastercard, American Express and Cash. Your credit or debit will be charged in the amount of your order when you submit your reservation. Failure to pay any fee when due, may result in the suspension of your rights to use RIDE CYCLE STUDIO'S services. You shall be liable for any fees that RIDE CYCLE STUDIO may incur in the process of collecting any unpaid fees from you, including, but not limited to, attorney's fees.

Expiration dates and prices for single classes and class packages are subject to change. Instructor changes may occur without notice. If classes require cancellation, we will be refunded the class back to your account.

LATE POLICY

BARRE & YOGA  Classes: Doors CLOSE 5 mins after class start time.
CYCLE Classes: NEW CLIENTS may NOT enter class if they are not in the studio 5 minutes before start time. Returning clients must be in the studio and checked in, at start time and ready to enter class. ONCE DOORS CLOSE/CLASS is CLOSED to EVERYONE. We value your safety and experience!

If you are not in the studio at the scheduled start time, it is considered a no-show and we reserve the right to assign your spot to another person on the wait-list or on stand by. 
We ask that you stay for the entire class. Once pedaling has stopped and stretches are in progress, you may dismount.

CANCELLATION/NO-SHOW POLICY 


Reservations may be cancelled without penalty 4 hours prior to the class start time, regardless of of class size. A no show to class is considered a late cancel and is subject to charges and penalties.

UNLIMITED PASS holders will be charged the drop-in charge $14.

CLASS PACK holders will have a class deducted from their account.

Double-bookings with late cancels will be subject to the above charges.

CYCLE SHOE POLICY


Because we want you get the very best out of your cycle class at RIDE, cycle shoes are mandatory.  Feel free to bring your own (our bikes accept SPD and Delta Look clips) or rent a pair at the studio for FREE.

RETURNS


SERIES RETURNS
All series sales are final, no refunds for cash or credit will be provided after the purchase of a series. If you choose not to continue your RIDE Cycle series, you are not eligible for a refund. If you feel you will not be able to complete a package, you may want to choose one of the smaller packages.

MERCHANDISE RETURNS
All merchandise sales are final. Refunds for merchandise will only be provided in the form of a store credit or exchange in the case of a fault. No refunds for cash.

PLEASE note Discounts may NOT be combined.

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